Reviews

I chose Soundpoint after several recommendations from friends. I could not be more pleased! I received a hearing test and my first hearing aids. I had been dreading getting hearing aids but the process and result was much more successful than I thought. They are state of the art and finely tuned by Jose Rodriguez and his technology. Stella is an awesome office manager/jack of all trades. I highly recommend Soundpoint.

I'm soo happy that I chose SoundPoint Audiology in Casa Grande. Everyone in the office is professional, nice and very helpful. I also can't say enough good things about the person at the front desk who helped me one day with my hearing aid when the office was closed.

I have had hearing aids for about 20 years, I have been very disappointed with each of the other 3 providers from which I have purchased hearing aids. I have always had excellent insurance with 100% coverage coverage for hearing assistive devices. With each of the other providers, though, while both the provider and I had checked with the insurance company first and even though the provider had agreed to not charge me anything beyond what the insurance would pay, there would be continuing attempts to overcharge me by thousands. That resulted in me not returning for the necessary follow-up appointments, as I didn’t want to be told that I still owed the provider. As a result of these unfortunate disputes over fully paid for hearing aids, my hearing was never at an optimal level and I had developed a serious distrust of the providers. It was with that unfortunate mindset that I went to the Soundpoint Hearing Center in Casa Grande. To my pleasant surprise, I found that this provider was markedly better than all of the others that I had consulted in the past. There was no dispute at all over payment! The insurance company paid as agreed and Soundpoint accepted that as the payment in full, as had been agreed upon. The testing was thorough and retesting was carefully done through the follow-up period, then at regular intervals after that. The entire process was very professionally done. I have now been receiving services from Soundpoint in Casa Grande for about 6 years and always have been fully satisfied. There is exceptional attention to fit and audiologist consults are done quickly and easily. Finally, the staff is always very friendly and helpful. I do feel as if my hearing is optimal under the care available at this center. I have recommended this center to others, as I am convinced that it offers the very best service available, and its business practices are organized, honest and completely above board.

*Theres something wrong with the stars as its not showing that I gave 100 star review. Please fix Google* SoundPoint in Casa Grande, AZ is the best!!! My 15 year old daughter is a patient of theirs and she said that this is the only medical appointment she likes to attend because everyone there, from Stella/receptionist to both of the Dr's are fantastic!!! They really take care of you. Highly recommend!

I went with friends we are all seniors. My mom had been a few years ago. Stella was so pleasant. She was sure to keep up comfortable and informed. Thoroughly. Jose wow!! Well above and beyond. Explained every thing. Completely. Pleasant and respectful. We will be back in a couple weeks. Customer service had seemed to disappear. Not here. Best I have had in a few years!!👍👂