Terry Rawstern 1 year ago

My wife and I recently went to the SoundPoint office in CasaGrande. We worked with Laura our Audiologist. It was a very professional and caring visit. Having a hearing test can be a bit challenging but she helped make things go extremely smoothly for us. We would highly recommend her services to anyone.

Sue Campbell 2 years ago

Very good customer service and care. We felt very comfortable and treated respectfully. We were given our results in a timely and understandable manner

Carolyn Whitson 2 years ago

hearing aides really work do not fall out! great service testing followup clean professional

Jamie Fearing 2 years ago

My husband and I went into the Casa Grande SoundPoint hearing center and were very happy with the Audiologist. His name is Jim Carlson. He was very knowledgeable and thorough. We would recommend there business to anyone that has hearing issues!

theresa kenyon 2 years ago

Great

Stephen Frank 3 years ago

I have been wearing hearing aids for many years and have utilized Sound Points competitor during that time. When I first spoke to Casey she informed me that Sound Point could offer me more service and I would experience a better hearing experience. I was a little skeptical at first but made the appointment to see what Sound Point could do for me. Casey was right, during my initial visit I met Jose who was awesome, he not only explained everything in detail, he fitted me for my new hearing aids. Then when I came to pick up my hearing aids Casey was right their to help me and Jose showed me a few tricks on using them. Jose and Casey great people and really know what their doing. Thank you both for all the help as now I can hear better and that makes life a lot easier.

Daniel Brostowicz 3 years ago

Professional hearing analysis. No charge for a test. Everyone should know if they have compromised hearing.

Margo Maust 4 years ago

I’m soo happy that I chose SoundPoint Audiology in Casa Grande. Everyone in the office is professional, nice and very helpful. I also can’t say enough good things about the person at the front desk who helped me one day with my hearing aid when the office was closed.

Steve Rusiecki 4 years ago

Great care and service every time I have been there. If you have a hearing loss, you should book an appointment today. I had no idea what a negative impact hearing loss can have on your entire life.

Blanche Meister 4 years ago

I have had hearing aids for about 20 years, I have been very disappointed with each of the other 3 providers from which I have purchased hearing aids. I have always had excellent insurance with 100% coverage coverage for hearing assistive devices. With each of the other providers, though, while both the provider and I had checked with the insurance company first and even though the provider had agreed to not charge me anything beyond what the insurance would pay, there would be continuing attempts to overcharge me by thousands. That resulted in me not returning for the necessary follow-up appointments, as I didn’t want to be told that I still owed the provider. As a result of these unfortunate disputes over fully paid for hearing aids, my hearing was never at an optimal level and I had developed a serious distrust of the providers. It was with that unfortunate mindset that I went to the Soundpoint Hearing Center in Casa Grande. To my pleasant surprise, I found that this provider was markedly better than all of the others that I had consulted in the past. There was no dispute at all over payment! The insurance company paid as agreed and Soundpoint accepted that as the payment in full, as had been agreed upon. The testing was thorough and retesting was carefully done through the follow-up period, then at regular intervals after that. The entire process was very professionally done. I have now been receiving services from Soundpoint in Casa Grande for about 6 years and always have been fully satisfied. There is exceptional attention to fit and audiologist consults are done quickly and easily. Finally, the staff is always very friendly and helpful. I do feel as if my hearing is optimal under the care available at this center. I have recommended this center to others, as I am convinced that it offers the very best service available, and its business practices are organized, honest and completely above board.

Chala Sipone 4 years ago

*Theres something wrong with the stars as its not showing that I gave 100 star review. Please fix Google* SoundPoint in Casa Grande, AZ is the best!!! My 15 year old daughter is a patient of theirs and she said that this is the only medical appointment she likes to attend because everyone there, from Stella/receptionist to both of the Dr’s are fantastic!!! They really take care of you. Highly recommend!

Lisa Marie 5 years ago

Very pleased with the products and staff here. I highly recommend!!!

Judith Darling 5 years ago

Jose is always helpful, polite and caring. He quickly answers all my questions and does whatever it takes to make sure my hearing aids work as they are supposed to. I recommend SoundPoint to anyone in need of updated hearing aids.

mark arnold 5 years ago

Im so Glad I found soundpoint hearing stella and Doc Jose F. are awesome they truly make you feel right at Home

Teresa Jakowich 5 years ago

E found this caring and professional business through our insurance company. From the first appointment and through all appointments we found the staff completely concerned about my husbands ability to hear and not just selling hearing aids that may or may not work. Once we were told there were hearing aids that could help my husband hear and when we found out these were not achievable for us, Jose found us a program that we qualified for to get the hearing aids for him. We were elated and it has made such a difference in my husband’s life. He walks from room to room and in stores and smiles”I hear that “ or” I hear you talking with all the noise around me !” He no longer has to have the volume turned way up on the television. It has made a huge difference in my life! Thank you Dr Jose and staff for making and impossibility a possibility!

Steve Alexander 5 years ago

This business was recommended to me by a friend and I am glad I went. I had a very high amount of wax buildup and he removed all and explained how to help prevent it from returning. They are a very caring practice.

Linda Paulus 5 years ago

Very thorough takes time with their patients

Cindy Stutesman 5 years ago

I went with friends we are all seniors. My mom had been a few years ago. Stella was so pleasant. She was sure to keep up comfortable and informed. Thoroughly. Jose wow!! Well above and beyond. Explained every thing. Completely. Pleasant and respectful. We will be back in a couple weeks. Customer service had seemed to disappear. Not here. Best I have had in a few years!!👍👂

Curtis Adams 6 years ago

Such a warm feeling when you walk in. Outside building information is so so helpful on how to precede to inside. Receptionist was just lovely and so friendly.

Murray Singbush 6 years ago

Very professional service.Finally found someone that is truly concerned in meeting the clients needs.