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"comment": "Thank you, Terry, for your kind words and for sharing your experience; we're glad to hear Laura provided such a smooth and caring visit for you and your wife.",
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"comment": "Thank you for your 5-Star review, Stephen Frank! ",
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"comment": "I have been wearing hearing aids for many years and have utilized Sound Points competitor during that time. When I first spoke to Casey she informed me that Sound Point could offer me more service and I would experience a better hearing experience. I was a little skeptical at first but made the appointment to see what Sound Point could do for me. Casey was right, during my initial visit I met Jose who was awesome, he not only explained everything in detail, he fitted me for my new hearing aids. Then when I came to pick up my hearing aids Casey was right their to help me and Jose showed me a few tricks on using them. Jose and Casey great people and really know what their doing. Thank you both for all the help as now I can hear better and that makes life a lot easier.",
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"comment": "Thank you for your 5-Star review, Sidney Hendrickson!",
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"comment": "Great care and service every time I have been there. If you have a hearing loss, you should book an appointment today. I had no idea what a negative impact hearing loss can have on your entire life.",
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"comment": "I have had hearing aids for about 20 years, I have been very disappointed with each of the other 3 providers from which I have purchased hearing aids. I have always had excellent insurance with 100% coverage coverage for hearing assistive devices. With each of the other providers, though, while both the provider and I had checked with the insurance company first and even though the provider had agreed to not charge me anything beyond what the insurance would pay, there would be continuing attempts to overcharge me by thousands. That resulted in me not returning for the necessary follow-up appointments, as I didn\u2019t want to be told that I still owed the provider. As a result of these unfortunate disputes over fully paid for hearing aids, my hearing was never at an optimal level and I had developed a serious distrust of the providers.\n\nIt was with that unfortunate mindset that I went to the Soundpoint Hearing Center in Casa Grande. To my pleasant surprise, I found that this provider was markedly better than all of the others that I had consulted in the past. There was no dispute at all over payment! The insurance company paid as agreed and Soundpoint accepted that as the payment in full, as had been agreed upon. The testing was thorough and retesting was carefully done through the follow-up period, then at regular intervals after that. The entire process was very professionally done. I have now been receiving services from Soundpoint in Casa Grande for about 6 years and always have been fully satisfied. There is exceptional attention to fit and audiologist consults are done quickly and easily. Finally, the staff is always very friendly and helpful. I do feel as if my hearing is optimal under the care available at this center. I have recommended this center to others, as I am convinced that it offers the very best service available, and its business practices are organized, honest and completely above board.",
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"comment": "*Theres something wrong with the stars as its not showing that I gave 100 star review. Please fix Google*\nSoundPoint in Casa Grande, AZ is the best!!! My 15 year old daughter is a patient of theirs and she said that this is the only medical appointment she likes to attend because everyone there, from Stella\/receptionist to both of the Dr's are fantastic!!! They really take care of you. Highly recommend!",
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"comment": "Thank you for your 5-Star review, Lisa Zavitka!",
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"comment": "Thank you for your 5-Star review, Judith Darling!",
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"comment": "Jose is always helpful, polite and caring. He quickly answers all my questions and does whatever it takes to make sure my hearing aids work as they are supposed to. I recommend SoundPoint to anyone in need of updated hearing aids.",
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"comment": "Thank you for your 5-Star review, mark arnold!",
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"comment": "Im so Glad I found soundpoint hearing stella and Doc Jose F. are awesome they truly make you feel right at Home",
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"comment": "Thank you for your review and recommendation, Wesley!",
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"comment": "Thank you for your review, kleemsd!",
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"comment": "We greatly appreciate you making the trip to see us, and look forward to helping you in the years to come.Thank you for the review, Chuck!",
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"comment": "I have been going to Sound Point for a long time for upkeep of my hearing aids that were purchased their. The people there are fantastic and know their business. I drive 25 miles each time to be helped by them. I would not even think of going anywhere else. Wonderful people.",
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"comment": "Thank you for taking the time to leave us a review, and we are happy you found us!",
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"comment": "After a really bad experience with another company, I switched to SoundPoint. They met every need (spot on) in a timely manner. I couldn't ask for better service. Thank you!",
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"comment": "We appreciate your years of visits, and look forward to seeing you again! Thank you for taking the time to leave us a review.",
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"comment": "I have been going here for three years it is a great place for hearing aids.Dr an Staff is great.",
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"comment": "A happy camper! Thank you for the review, Al.",
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"comment": "They have helped me many times.I went again this am came home a happy camper. Casa Grande az",
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"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-07T21:56:26.668834Z"
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"comment": "Hearing aids are great. Been going to them for three years now and the staff is always friendly and knowledgeable. I would recommend them to anyone. Try it, you'll like it\ud83d\ude04",
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "It is now uncluttered and clean. Really nice.\nStaff is efficient and very pleasant.",
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"comment": "Thank you for taking the time to leave us a review! We look forward to seeing you.",
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"comment": "i was so happy to finally get new hearing aids that did not cost an arm and a leg to buy. thank you to Dr. Terry, sorry not sure what his last name is. He was very nice and understanding of my budget to buy new hearing aids. I felt like i was always pushed before to get the most expense hearing aids in the past and this time Dr. Terry who is new to the office went above and beyond to get me the right price and the right hearing aid to fit my needs. thank you i feel so happy with my new hearing aids:) Argelia Garza",
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"comment": "I could not be more pleased with my visit to Dr. Shepel today - starting with the front office through to the doctor the experience was thorough and professional (friendly too). I was given the facts about my current aids and options to get the improved technology available since my antiquated aids were built. The cost for today's visit was more than reasonable. I wii return and have no hesitation in recommending SoundPoint Audiology to all.",
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"comment": "First visit with Dr. Shepel, my wife has no hearing in her right ear due to her mother having German measles when pregnant and has 30% hearing in her left ear with the aid of a hearing aid. Doctor Shepel confirmed her hearing has not gotten worse and cleaned and repaired her hearing aid. He was very pleasant and certainly knew his business We would highly recommend him. Office staff very friendly and helpful.",
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"comment": "As always, fast, courteous and thorough service at this facility. I highly recommend them.",
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"comment": "My older hearing aids were no longer taking care of my hearing problems. Terry & Heather we\u2019re fast & efficient in fitting me into the next generation AI Starkey hearing aids. They have been amazing they can do so much more than ever before. Both Terry & Heather have gone way above & beyond in making sure that everything is perfect for me.",
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"comment": "I had my hearing checked out because I thought it had changed. My\nhearing aids were readjusted and now they work great.",
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"comment": "2.5 years of not hearing conversations clearly have now turned in to a wonderful experience with the new hearing aids Dr. Shepel tested and fitted me for. I do one on one life coaching as well as deal with clients of my accounting business. So nice to be able to truly understand every word being spoken and not guessing what answer to give. It has also renewed my self confidence and feel worthy to perform my work and volunteering services for others. Happy Casa Grande Resident.",
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"comment": "Five stars. Over a period of years I have been to several audiologist and to several Hearing Aid stores. I have never had the pleasant experience that I have had at SoundPoint Audiology. Dr. Shepel and Jennifer are first rate and it is a pleasure to do business with them. I had quit wearing my hearing aids because it seemed as if they were causing more problems then they were solving. Dr. Shepel fixed that and I am now hearing the birds sing again. I thank you and my friends thank you since they no longer need to repeat what they say to me. I now can look forward to being able to hear lectures and go to performances. Carolyn Clark",
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"comment": "I have never had better service anywhere, on anything! When we moved to North Idaho, they made sure I was connected with another excellent hearing aid service. Thank you.",
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"comment": "My wife and I would like to express our appreciation of the caring approach and thoroughness of the audiology services we received from Dr. Shepel. His friendly manner and attention to our concerns and needs was refreshing as many practitioners tend to be product and sales focused ignoring the client. Dr. Shepel was very professional in his manner yet personable and clearly knowledgeable responding to our questions with a clear and understandable response. I am extremely happy with my hearing device as it has improved the quality of my life beyond my expectations. I would highly recommend SoundPoint and Dr. Shepel to anyone experiencing hearing difficulties. Having a board certified audiologist makes a real difference - take it from one who knows.",
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"comment": "The best people. Like family. The products are working well except for the audio TV transmitter which takes a while to start working, and if it needs to be shut off briefly during commercials or for personal conversation, another long pause occurs. Also the right or left side cuts out sometimes when turning my head to look elsewhere. Alternatively, Radio Shack sells a headphone set with cordless transmitter, several years ago was $45. Handy. But the doctor and receptionist really know what they're doing and are adept at dealing with insurance providers and using their regulations to the patient's best financial advantage. Tune-up visits are pleasant with accessory products available.",
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My wife and I recently went to the SoundPoint office in CasaGrande. We worked with Laura our Audiologist. It was a very professional and caring visit. Having a hearing test can be a bit challenging but she helped make things go extremely smoothly for us. We would highly recommend her...
Terry Rawstern, on Google
Very good customer service and care. We felt very comfortable and treated respectfully. We were given our results in a timely and understandable manner
Sue Campbell, on Google
hearing aides really work do not fall out! great service testing followup clean professional
Carolyn Whitson, on Google
My husband and I went into the Casa Grande SoundPoint hearing center and were very happy with the Audiologist. His name is Jim Carlson. He was very knowledgeable and thorough. We would recommend there business to anyone that has hearing issues!
Jamie Fearing, on Google
Great
theresa kenyon, on Google
I have been wearing hearing aids for many years and have utilized Sound Points competitor during that time. When I first spoke to Casey she informed me that Sound Point could offer me more service and I would experience a better hearing experience. I was a little skeptical at first...
Stephen Frank, on Google
Professional hearing analysis. No charge for a test. Everyone should know if they have compromised hearing.
Daniel Brostowicz, on Google
I'm soo happy that I chose SoundPoint Audiology in Casa Grande. Everyone in the office is professional, nice and very helpful. I also can't say enough good things about the person at the front desk who helped me one day with my hearing aid when the office was closed.
Margo Maust, on Google
Great care and service every time I have been there. If you have a hearing loss, you should book an appointment today. I had no idea what a negative impact hearing loss can have on your entire life.
Steve Rusiecki, on Google
I have had hearing aids for about 20 years, I have been very disappointed with each of the other 3 providers from which I have purchased hearing aids. I have always had excellent insurance with 100% coverage coverage for hearing assistive devices. With each of the other providers, though, while...
Blanche Meister, on Google
*Theres something wrong with the stars as its not showing that I gave 100 star review. Please fix Google* SoundPoint in Casa Grande, AZ is the best!!! My 15 year old daughter is a patient of theirs and she said that this is the only medical appointment she likes to...
Chala Sipone, on Google
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