Our Staff

Dr. Frank Shepel, Au.D.

Dr. Frank Shepel, Au.D.

Consulting Audiologist

Board Certified Doctor Of Audiology, Frank Shepel was Voted Best Audiologist in Casa Grande in 2016. This month of May will mark 42 years of excellence for our very own Dr. Shepel. Dr. Shepel’s patient-focused care has brought him from North Dakota, to Minnesota and finally to Arizona over the course of his career. Dr. Shepel is committed to reconnecting patients to their world and his work has led him to helping patients ranging from birth to 100 years old.

Jim Carlson, HIS

Jim Carlson, HIS

Hearing Instrument Specialist

Bio coming soon.

Casey Murphy, PSC

Casey Murphy, PSC

Patient Services Coordinator

Casey is originally from Beloit, WI where she is a 2000 graduate of Beloit Memorial High School. She also graduated during 2006 from Blackhawk Technical College in Janesville, WI with an Associate’s Degree in Early Childhood Education.
Casey began working in the hearing industry during 2001 while working with children that experienced hearing impairments and then in 2008 with the geriatric population.
She moved to Mauston, WI and is a 2008 graduate from Western Wisconsin Technical College with a certificate as a Certified Nursing Assistant.
Casey decided to move to Coolidge, AZ in November of 2022 to embark on a new career and to escape the cold winters of Wisconsin. Casey began working with Starkey Technologies in January 2023.
Casey’s goal is to become a Hearing Instrument Specialist where she can better serve the population she works with and grow professionally.
What Casey loves most about saving hearing lives is her passion for helping people who are hearing impaired. When I can help a person feel better, physically and/or emotionally, by assisting in improving their ability to hear, I feel I have made a positive difference in their life and those they share their lives with.
Casey likes fishing, swimming, tubing, woodcarving and spending time with family and friends.

woman with ipad background

Customer Reviews

I went with friends we are all seniors. My mom had been a few years ago. Stella was so pleasant. She was sure to keep up comfortable and informed. Thoroughly. Jose wow!! Well above and beyond. Explained every thing. Completely. Pleasant and respectful. We will be back in a couple...

Cindy Stutesman, on Google

They went above any expectations I may have had. Mr. Rodriguez was very thorough and professional. He took his time explaining everything to me. This was my first hearing test. He also explained all my options before I made a decision on what I wanted in hearing aids. Great customer...

Maureen Brophy, on Google

I have had hearing aids for about 20 years, I have been very disappointed with each of the other 3 providers from which I have purchased hearing aids. I have always had excellent insurance with 100% coverage coverage for hearing assistive devices. With each of the other providers, though, while...

Blanche Meister, on Google

I have been wearing hearing aids for many years and have utilized Sound Points competitor during that time. When I first spoke to Casey she informed me that Sound Point could offer me more service and I would experience a better hearing experience. I was a little skeptical at first...

Stephen Frank, on Google

Schedule Your Free Consultation

Schedule Now