Our Staff

Terry Tegeler, HIS

Terry Tegeler, HIS

Hearing Instrument Specialist

Terry Tegeler has been serving the needs of the hearing impaired since 2002.  As a hearing aid wearer himself, Terry understands the issues and challenges people go through with hearing loss.  Terry states, “There is no better feeling than seeing a person’s face light up once they can hear again. There is no greater reward than helping people improve their quality of life with better hearing.”  Terry is committed in providing the very best in hearing healthcare.  Providing caring and friendly service and always going above and beyond to help those in need.  Offering the professional service that you can rely on and trust.  Terry is board certified in Hearing Instrument Sciences and is licensed by the State of both Arizona and California.  He is also a member of the International Hearing Society and a member of the Hearing Healthcare Providers of Arizona.  Terry goes by the motto “Hear Better, Live Better”

Dr. Frank Shepel, Au.D.

Dr. Frank Shepel, Au.D.

Consulting Audiologist

Board Certified Doctor Of Audiology, Frank Shepel was Voted Best Audiologist in Casa Grande in 2016. This month of May will mark 42 years of excellence for our very own Dr. Shepel. Dr. Shepel’s patient-focused care has brought him from North Dakota, to Minnesota and finally to Arizona over the course of his career. Dr. Shepel is committed to reconnecting patients to their world and his work has led him to helping patients ranging from birth to 100 years old.

Heather Jones

Heather Jones

Patient Services Coordinator

Heather Jones is a PSC. (Heather) is originally from Indianapolis, IN and moved to Tempe, AZ in 1985. Heather attended Carrington College and started working at a surgery center in 2010. Heather began working in the hearing industry in 2019 and was drawn to the profession because hearing is a vital part of communication.

What Heather loves most about saving hearing lives is the satisfaction of each individual patient. Heather strives to make everyone’s experience a great experience in her everyday work with patients.
Outside of saving hearing lives, Heather loves hobbies such as off roading, long drives, and spending time with her husband and son..


Customer Reviews

We really like the professionalism of everyone there. Candy calls to remind us of his appointment. My husband can now hear. Thank you so much.

Suzette Gregg, on Google

This company of the Soundpoint, I got a brand hearing aid, and I love it already! They are friendly, communicate very well, and understand your need, and want best to hear. This is full stars of rates because it makes me happy to hear my first time hearing my children's...

Shauneya Marchant, on Google

Every one there is very professional and super nice. I received excellent treatment and now don’t have to say “what?” all the time. I would highly recommend SoundPoint to anyone with a hearing problem.

Wesley E Swaincott, on Google

These people are great. I have been seeing them for around 5 years. They are friendly and I love their service. I recommend them.

Kelly Grapp, on Google

Excellent patient care. Very nice staff. They not only do a good job of testing and providing quality hearing aids but excellent follow up care and servicing of hearing aids.

Kathy Lee, on Google

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