Our Staff

Dr. Frank Shepel, Au.D.

Dr. Frank Shepel, Au.D.

Consulting Audiologist

Board Certified Doctor Of Audiology, Frank Shepel was Voted Best Audiologist in Casa Grande in 2016. This month of May will mark 42 years of excellence for our very own Dr. Shepel. Dr. Shepel’s patient-focused care has brought him from North Dakota, to Minnesota and finally to Arizona over the course of his career. Dr. Shepel is committed to reconnecting patients to their world and his work has led him to helping patients ranging from birth to 100 years old.

Jose Rodriguez, HIS

Jose Rodriguez, HIS

Hearing Instrument Specialist

I am both a Arizona & California state board licensed Hearing Instrument Specialist.

My journey in the hearing industry started several years ago with the Starkey Foundation traveling internationally as an Education & Training Liaison and Consultant for Third World countries namely in North, South and Latin America, Africa, Indonesia and India. Doing work on missions and helping to set up education and training protocols gave me a great experience in Starkey’s visionary work “So the World May Hear”. I was there for Starkey’s 63rd country, Bolivia and today Starkey is involved in 70 Third World countries. I had the privilege of being on the Guinness World Record team in October 2018 in India when we fit 4840 patients in a single day (8 hours) with the combined efforts of Starkey teams from Africa, Middle East, Indonesia, India and the USA.

Over the past several years, I have been integrally involved with several of our offices like Laguna Woods, CA, and here in Arizona our Goodyear, Surprise, Casa Grande and Sun Lakes offices. Living in the East Valley with my family, I am committed to a better quality of life. If COVID taught us anything, it was that relationships and communications are a critical part of our everyday lives. I am honored to be serving the Casa Grande community and raising the quality of lives thru better hearing.

Our philosophy is if you’re not comfortable with how your devices feel or comfortable with your hearing, we want a phone call.

I look forward to changing and saving hearing lives every day!

Casey Murphy, PSC

Casey Murphy, PSC

Patient Services Coordinator

Casey is originally from Beloit, WI where she is a 2000 graduate of Beloit Memorial High School. She also graduated during 2006 from Blackhawk Technical College in Janesville, WI with an Associate’s Degree in Early Childhood Education.
Casey began working in the hearing industry during 2001 while working with children that experienced hearing impairments and then in 2008 with the geriatric population.
She moved to Mauston, WI and is a 2008 graduate from Western Wisconsin Technical College with a certificate as a Certified Nursing Assistant.
Casey decided to move to Coolidge, AZ in November of 2022 to embark on a new career and to escape the cold winters of Wisconsin. Casey began working with Starkey Technologies in January 2023.
Casey’s goal is to become a Hearing Instrument Specialist where she can better serve the population she works with and grow professionally.
What Casey loves most about saving hearing lives is her passion for helping people who are hearing impaired. When I can help a person feel better, physically and/or emotionally, by assisting in improving their ability to hear, I feel I have made a positive difference in their life and those they share their lives with.
Casey likes fishing, swimming, tubing, woodcarving and spending time with family and friends.

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Customer Reviews

They went above any expectations I may have had. Mr. Rodriguez was very thorough and professional. He took his time explaining everything to me. This was my first hearing test. He also explained all my options before I made a decision on what I wanted in hearing aids. Great customer...

Maureen Brophy, on Google

I went with friends we are all seniors. My mom had been a few years ago. Stella was so pleasant. She was sure to keep up comfortable and informed. Thoroughly. Jose wow!! Well above and beyond. Explained every thing. Completely. Pleasant and respectful. We will be back in a couple...

Cindy Stutesman, on Google

I have had hearing aids for about 20 years, I have been very disappointed with each of the other 3 providers from which I have purchased hearing aids. I have always had excellent insurance with 100% coverage coverage for hearing assistive devices. With each of the other providers, though, while...

Blanche Meister, on Google

I have been wearing hearing aids for many years and have utilized Sound Points competitor during that time. When I first spoke to Casey she informed me that Sound Point could offer me more service and I would experience a better hearing experience. I was a little skeptical at first...

Stephen Frank, on Google

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