Our Staff

Terry Tegeler, HIS

Terry Tegeler, HIS

Hearing Instrument Specialist

Terry Tegeler has been serving the needs of the hearing impaired since 2002.  As a hearing aid wearer himself, Terry understands the issues and challenges people go through with hearing loss.  Terry states, “There is no better feeling than seeing a person’s face light up once they can hear again. There is no greater reward than helping people improve their quality of life with better hearing.”  Terry is committed in providing the very best in hearing healthcare.  Providing caring and friendly service and always going above and beyond to help those in need.  Offering the professional service that you can rely on and trust.  Terry is board certified in Hearing Instrument Sciences and is licensed by the State of both Arizona and California.  He is also a member of the International Hearing Society and a member of the Hearing Healthcare Providers of Arizona.  Terry goes by the motto “Hear Better, Live Better”

Dr. Frank Shepel, Au.D.

Dr. Frank Shepel, Au.D.

Consulting Audiologist

Board Certified Doctor Of Audiology, Frank Shepel was Voted Best Audiologist in Casa Grande in 2016. This month of May will mark 42 years of excellence for our very own Dr. Shepel. Dr. Shepel’s patient-focused care has brought him from North Dakota, to Minnesota and finally to Arizona over the course of his career. Dr. Shepel is committed to reconnecting patients to their world and his work has led him to helping patients ranging from birth to 100 years old.

Heather Jones

Heather Jones

Patient Services Coordinator

Heather Jones is a PSC. (Heather) is originally from Indianapolis, IN and moved to Tempe, AZ in 1985. Heather attended Carrington College and started working at a surgery center in 2010. Heather began working in the hearing industry in 2019 and was drawn to the profession because hearing is a vital part of communication.

What Heather loves most about saving hearing lives is the satisfaction of each individual patient. Heather strives to make everyone’s experience a great experience in her everyday work with patients.
Outside of saving hearing lives, Heather loves hobbies such as off roading, long drives, and spending time with her husband and son..


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Customer Reviews

The facility is clean and the secretary is delightful. The doctor is very experienced and knowledgeable. He discuss the results with us at the end. I truly had a positive and warm experience @ SoundPoint!!!

Tracy Soluri, on Google

With a birth defect in my right ear, this has been a real challenge for SoundPoint. They sent it back in for adjustment to the hearing aid. With adjustments to the hearing aid and working on the programming they had successfully eliminated most of the feedback problems. This is my...

Otis Shelley, on Google

My husband needed new hearing aids but was not happy with the company he had used previously. We found Sound Point in Casa Grand Arizona. He did purchase new aids and was fairly happy with them. A few months after he purchased his aids, Jose Rodriguez came to this store....

Gwen Rickerby, on Google

They went above any expectations I may have had. Mr. Rodriguez was very thorough and professional. He took his time explaining everything to me. This was my first hearing test. He also explained all my options before I made a decision on what I wanted in hearing aids. Great customer...

Maureen Brophy, on Google

I went with friends we are all seniors. My mom had been a few years ago. Stella was so pleasant. She was sure to keep up comfortable and informed. Thoroughly. Jose wow!! Well above and beyond. Explained every thing. Completely. Pleasant and respectful. We will be back in a couple...

Cindy Stutesman, on Google

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